Using the RRE test services
Private test information · 26 October 2026 · Production approval pending
Scope and status
RRE-TERMS-TEST-001, revision 1, 26 October 2026. This private testing information is not approval to trade. Production marketplace, supply, installation and checkout terms require separate Founder and professional review. No order is placed merely by browsing a page, comparing an estimate or describing a project.
Accounts and authority
Use your own hosted sign-in. Only an authorised business representative may submit information for that business. A company role, account connection or registration is not supplier, product or trade approval. Administrators must act within their assigned permissions. Keep account access secure and report suspected misuse to RRE.
Information and product evidence
Source records, indicative estimates and preliminary guidance must not be treated as verified availability, an approved design, a guaranteed delivered price or regulatory approval. Before a purchase can be activated, the exact supplier, model, revision, specification, price, quantity, stock, evidence, warranty and delivery conditions must satisfy the controlled review process.
Payments and delivery
The intended buyer flow is full payment in AUD after selection of a valid delivered offer and optional additional transit insurance or explicit decline. Freight quotes must identify the complete agreed delivery scope, access and unloading conditions. A quote or payment is not evidence that freight is booked or insurance issued. Those confirmations require the relevant provider records. Live checkout remains disabled until commissioning and approval.
Products, installation and finance
Product supply and independent installation have distinct responsible businesses and agreements. RRE does not employ or supervise independent trades through a directory listing. Buyers arrange finance independently; RRE does not lend, guarantee approval or receive finance commissions. Supplier acceptance and settlement remain subject to the controlled order and evidence process.
Problems, cancellation and refunds
Report a problem with its order or service reference. Preserve the goods, communications and safe-to-record evidence. Do not dispatch a return until the responsible business confirms safe transport arrangements, particularly for batteries. Change-of-mind, cancellation and return conditions must be disclosed in the applicable approved offer; none are invented here. Applicable consumer guarantees cannot be removed by a written warranty or website term. RRE's own legal obligations remain unaffected.
Records and complaints
The communications workspace records what participants add to it. It does not automatically capture private telephone calls, external email or unrecorded work. RRE support can help organise evidence and follow-up, but recording a proposal or response does not establish liability or acceptance by another person. Use the support page to raise a complaint. External consumer agencies and independent advice remain available.
Email RRE · Warranty guidance · Warranty workspace
Official guidance: ACCC warranties and consumer guarantees.