Updated 9 November 2026. Public preparation and account services are separate from live commerce. Availability can vary by network; report an access problem.
Buyers
Browse the catalogue, create a buyer account, and save your profile and selections. Account creation does not require an RRE invitation. Product records retain their displayed review status; catalogue presence is not approval or an available sales offer. Purchasing, checkout and live AUD payments remain unavailable.
Suppliers
Company application intake is open. Save a private company record, receive an acknowledgement, prepare products individually, upload private evidence and submit ready products for review. New suppliers do not need an invitation. Public product publication, banking settlement and payments remain on HOLD. Automatic document extraction is not represented as commissioned.
Installers and service providers
Installer applications are open. Save your details, evidence, service areas and optional rates, then submit for review. Use your business dashboard for receipts and correction messages. Email and SMS delivery are not enabled for the installer workflow.
Browse the reviewed directory. A public listing requires a separate review decision, current evidence and publication consent. Fictional test records are labelled; confirm service availability directly with the business. RRE does not employ or supervise independent installers.
Support and privacy
The general enquiry form saves an enquiry and returns an on-screen reference. This is not proof of email delivery. Contact RRE for account help; support hours and a general support response SLA have not been confirmed.
Current sign-in uses ChatGPT. Independent email sign-in and actual mainland-China customer acceptance remain outstanding. Read the privacy notice before submitting personal or sensitive material; Australian-only hosting is not promised.
Other services and release timing
The RRE staff portal provides permission-controlled staff services and CEO reporting. It is not the public buyer registration route. Retail sales is a separate planned service.
February 2027 remains a planning target for the buyer marketplace, subject to readiness and approval. It is not a confirmed opening date. Supplier intake availability does not activate sales, settlement, freight bookings or insurance.
