Frequently asked questions
Choose the pathway that fits your project or business. Installer applications are open in the linked workspace. Sign in with ChatGPT, save your forms and submit for review. Public storefront display requires review and publication consent. Purchasing remains unavailable.
Where do I find an installer or another trade?
Open Find a trade business. Search by trade, location, project type and on-grid or off-grid work. Coloured pins identify trade categories. Fictional examples and reviewed business records are labelled separately; confirm actual authority, service area and availability directly before engaging a business.
Do businesses register twice to get a storefront?
No. Register your business creates one record for each legal business. Add its trades, credentials, branches, coverage and public information. The sample free storefront shows the layout. After review and publication consent, that same record supplies the business page and map pins.
How do I return to my saved installer application?
Use My business dashboard with the same hosted account that created the record. Continue the existing application rather than creating a duplicate. Use Sign in with ChatGPT in the installer workspace to create or resume your application. You do not need a central company role to start an independent application. The optional Connect RRE account flow links your own identities; it does not approve a business or merge company records automatically.
Which trade credentials will my project need?
Match the business and practitioner’s authority to the work, jurisdiction, equipment and project approvals. A licence, industry accreditation, equipment registration and network approval are different things. Start with the installer overview and project planning guide, then ask appropriately qualified professionals to confirm requirements for your project.
Are on-grid and off-grid requirements the same?
Grid-connected equipment also involves the relevant electricity network’s connection requirements. Project and scheme eligibility may require additional evidence. Off-grid work still needs appropriate trade authority, competent design and safety review. This page does not determine a site’s eligibility for an incentive or approval.
Can a trade business record travel and overnight charges?
Yes. Rates & pricing in the business dashboard is optional and includes labour, project phases, travel, fuel, accommodation, meals, equipment and other charges. Keep the schedule private or request review of selected indicative rates. Agree a written project quotation directly; an indicative rate is not a booking or accepted contract.
What does the AI Project Engineer do?
The AI Project Engineer helps organise preliminary requirements, assumptions, equipment and trade questions. The page explains its current development and test status. Final engineering, site suitability and regulated work require the relevant qualified professionals.
Where can I check freight, insurance and supplier information?
Read the supplier guide, freight guide and insurance guide. Live products, carrier services, policy cover and commercial commitments require their own reviewed evidence. Private simulations do not issue a policy, book transport or establish customs or tax approval.
How do I ask about my installer registration?
Open your business dashboard, then Messages & enquiries → RRE application messages. Keep the question linked to the relevant business and record. Read Help & instructions for saving, evidence, corrections and publication. In-app messages are not a promise of an email or response time.
Ask RRE
The separate knowledge assistant currently requires authorised test access.
Open Ask RRE ↗