Accessibility and assistance
On this page
Current operating statement · 9 November 2026
Our commitment and responsibility
RRE aims to make its public information and account journeys usable with keyboard navigation, enlarged text and assistive technology, using WCAG 2.2 Level AA as its improvement target. Kenneth John Scott owns accessibility reports and prioritisation. This is an operating accessibility statement, not a claim of full WCAG or PDF/UA conformance.
Ways to use the site
Use Skip to main content, Tab and Shift+Tab to move through controls, Enter to activate links, and Enter or Space for disclosures. Mobile navigation uses Menu. Your browser can zoom and enlarge text. Public information does not require optional analytics consent.
Documents and alternatives
The company profile and English/Chinese supplier guides have tagged PDFs and linked HTML reading editions. HTML supports text reflow, browser headings and table navigation. The retained supplier marketing presentation is not approved for current public use and has been withdrawn; see its document-status notice. If a document or workspace is difficult to use, request plain text, an accessible reading copy or assistance with the task.
Verified work and known limits
Recorded checks cover public-page keyboard navigation, headings, form labels, text enlargement and 320-CSS-pixel reflow, plus PDF structure/language repairs and equivalent HTML reading editions. Actual spoken screen-reader/PDF-reader acceptance and complete authenticated error-path testing remain open. Some PDF readers may expose repeated page furniture despite the tags. Real-phone performance testing remains deferred. These limits do not prevent requesting another usable format.
Report a barrier
Email info@redrooenergy.com.au with the page address, task, barrier and preferred format or contact method. Browser or assistive-technology details are optional. Do not include unnecessary personal information. Kenneth records the report, offers an available alternative, prioritises barriers that prevent access, and advises the next step. RRE aims to acknowledge within five business days and gives a progress update when resolution needs longer; no fixed repair date is promised without assessment.
Ongoing review
Statement effective 9 November 2026. Accessibility is checked when relevant content, templates, forms or documents change, and during the annual policy review. New conformance claims require evidence. Public availability, independent screen-reader acceptance and commercial launch approval are separate decisions.